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商务英语中英文模拟谈判对话(商务英语学习笔记)

商务英语中英文模拟谈判对话(商务英语学习笔记)redial重拨later一会儿on behalf of代表hang on打电话时不挂断available空闲的

接听电话也有很多技巧哦!

询问对方要找的是谁:Who do you wish to talk to?

关联词句

call back回电话

call for联系

on behalf of代表

hang on打电话时不挂断

available空闲的

later一会儿

redial重拨

talk to sb.和某人通话

in behalf of…… 为了……的利益

hold on稍等

convenient方便的

先来个自我介绍

接电话时,要先做自我介绍哦!

● Hello ××× Speaking.May I help you?你好,我是×××,请问有什么能帮你的?

● This is ××× calling from Beijing office.我是北京办事处的×××。

● Hello this is Lily from X Company.May I help you?您好,我是X公司的莉莉。有什么能帮您的吗?

● Hello Willson Toy Company.您好,威尔森玩具公司。

确认对方身份

需要知道对方是谁时,应该如何问?

● Who is that speaking please?请问您是哪位?

● Who is that calling please?请问您是?

● Can I ask who's calling?我可以问一下您是谁吗?

● May I have your name please?请问您贵姓?

问问对方要找谁

对方打来电话,不妨问问他找谁吧!

● May I ask who you are calling for?可以问一下您要找谁吗?

● May I ask who you wish to talk to?您想跟谁讲话?

● May I ask who you wish to speak to?能告诉我您想找谁吗?

● Who in particular would you like to talk to?您想找哪一位呢?

● Who do you wish to talk to?您想和哪位通话?

自己就是对方要找的人

如果对方找的就是你,你可以这样说。

● This is Black speaking.我就是布莱克。

● Speaking.我就是。

● Susan speaking.我就是苏珊。

情景小例子

Bob:Hello this is Bob. Who is that please?

Anna: Oh hello Bob.This is Anna from DB company.

Bob: Hello Anna.What can I do for you?

Anna: I just want to clear up a few details of the exhibition we're organizing.

Bob: Right.What do you need to know?

Anna: I just want to know how many companies will attend the exhibition.

Bob: So far we got83 who booked up and we might get a few more.

Anna: Well you'll let me know if you get the exact number won't you?

Bob: I'll email you as soon as I know.

鲍勃:你好,我是鲍勃,请问您是哪位?

安娜:哦,你好,鲍勃。我是来自DB公司的安娜。

鲍勃:你好,安娜,请问有什么事吗?

安娜:我只是想知道我们正在组织的展会的一些细节。

鲍勃:好啊,你想知道什么?

安娜:我想知道有多少公司会来参展。

鲍勃:到目前为止,已经有83个公司预订展位了,接下来可能还会增加一些。

安娜:好吧,等你有确切的数字时你会告诉我,对不对?

鲍勃:我一知道就会用邮件通知你。

学习笔记整理ING

商务英语中英文模拟谈判对话(商务英语学习笔记)(1)

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