商务英语中英文模拟谈判对话(商务英语学习笔记)
商务英语中英文模拟谈判对话(商务英语学习笔记)redial重拨later一会儿on behalf of代表hang on打电话时不挂断available空闲的
接听电话也有很多技巧哦!
询问对方要找的是谁:Who do you wish to talk to?
关联词句call back回电话
call for联系
on behalf of代表
hang on打电话时不挂断
available空闲的
later一会儿
redial重拨
talk to sb.和某人通话
in behalf of…… 为了……的利益
hold on稍等
convenient方便的
先来个自我介绍接电话时,要先做自我介绍哦!
● Hello ××× Speaking.May I help you?你好,我是×××,请问有什么能帮你的?
● This is ××× calling from Beijing office.我是北京办事处的×××。
● Hello this is Lily from X Company.May I help you?您好,我是X公司的莉莉。有什么能帮您的吗?
● Hello Willson Toy Company.您好,威尔森玩具公司。
确认对方身份需要知道对方是谁时,应该如何问?
● Who is that speaking please?请问您是哪位?
● Who is that calling please?请问您是?
● Can I ask who's calling?我可以问一下您是谁吗?
● May I have your name please?请问您贵姓?
问问对方要找谁对方打来电话,不妨问问他找谁吧!
● May I ask who you are calling for?可以问一下您要找谁吗?
● May I ask who you wish to talk to?您想跟谁讲话?
● May I ask who you wish to speak to?能告诉我您想找谁吗?
● Who in particular would you like to talk to?您想找哪一位呢?
● Who do you wish to talk to?您想和哪位通话?
自己就是对方要找的人如果对方找的就是你,你可以这样说。
● This is Black speaking.我就是布莱克。
● Speaking.我就是。
● Susan speaking.我就是苏珊。
情景小例子Bob:Hello this is Bob. Who is that please?
Anna: Oh hello Bob.This is Anna from DB company.
Bob: Hello Anna.What can I do for you?
Anna: I just want to clear up a few details of the exhibition we're organizing.
Bob: Right.What do you need to know?
Anna: I just want to know how many companies will attend the exhibition.
Bob: So far we got83 who booked up and we might get a few more.
Anna: Well you'll let me know if you get the exact number won't you?
Bob: I'll email you as soon as I know.
鲍勃:你好,我是鲍勃,请问您是哪位?
安娜:哦,你好,鲍勃。我是来自DB公司的安娜。
鲍勃:你好,安娜,请问有什么事吗?
安娜:我只是想知道我们正在组织的展会的一些细节。
鲍勃:好啊,你想知道什么?
安娜:我想知道有多少公司会来参展。
鲍勃:到目前为止,已经有83个公司预订展位了,接下来可能还会增加一些。
安娜:好吧,等你有确切的数字时你会告诉我,对不对?
鲍勃:我一知道就会用邮件通知你。
学习笔记整理ING