商业信件的英语写作(Accommodation.住宿英语写作素材)
商业信件的英语写作(Accommodation.住宿英语写作素材)Be satisfied overall 总体满意 customer feedback 顾客反馈fill out 填写(表格等)Plece a call 打电话 jot down (匆忙)写下,记下
笔记:当你出去旅行的时候,到旅馆或酒店住宿——社交礼仪问答
check into 入住 check out 退房 check in 登记(住宿),办理登机手续
registration form/card 登记表/卡
traveler’s check 旅行支票
fill out 填写(表格等)
Plece a call 打电话
jot down (匆忙)写下,记下
customer feedback 顾客反馈
Be satisfied overall 总体满意
lobby entrance 大厅入口
lifeguard 救生员
feedback 反馈
Housekeeping服务管理
A:guest[微风]
1.和酒店接待员说要订房间
[玫瑰]May I book a room for three nights?
[玫瑰] May I reserve a double room?
[玫瑰] I would like to book a double room for my family.
[玫瑰] I wonder if you have a single room available for tomorrow.
2.到酒店住宿可以和服务员这样说
[玫瑰] I have a reservation with you.(接下来接待员就会问你的名字帮你登记住房)
另一种情况是已经入住酒店:
[玫瑰] I have made a room reservation here.(已经在酒店入住)
3.价格
[玫瑰] What's the rate (rent)for one person per night?
4.退房
[玫瑰] I would like to check out.
5.旅行支票
[玫瑰] Do you accept traveler’s checks?
B:Receptionist[微风]
1.客人来住宿可以这样说
[玫瑰] Good morning ( good afternoon. Good evening) please hotel reservation. May I help you?
[玫瑰] Welcome to 酒店的名称 What can I do for you?
2.需要了解一下客人的信息,名字,电话号码,还有护照等等。另外还有客人退房时的问语。
[玫瑰] Could you give me your name and telephone number please?
[玫瑰] would you please show me your passport?
[玫瑰] All right please show me your room card.
3.当酒店的客房都住满时,可以这样回答
[玫瑰] I ’m awfully sorry. We don't have any room available now.
4.客人付费
[玫瑰]Do you pay by credit card or in cash?
5.客人退房 礼貌地交代清楚时间。
[玫瑰] You have to check out before 2 o'clock P.M.
句型[比心]
[大侦探皮卡丘]be fortunate to 有幸…
[大侦探皮卡丘]Please contact …if… 如果…请联系……
[大侦探皮卡丘]be provided with 提供…
[碰拳]加油!