产品规范评审意见模板：产品审核作业指导书
产品规范评审意见模板：产品审核作业指导书4.2、 质量部顾客代表负责编制工作指导文件，策划产品审核计划、缺陷分级/检查表等，根据实际生产、交付状况对产品审核计划进行调整，并具体实施产品审核、编制审核报告、对产品审核中不符合项纠正措施的跟踪、落实，并根据QKZ数据趋势图，分析产品质量能力。产品审核资料保存、归档。Manager representative take charge of the product audit in approving work instruction documents auditing plan defect classification and check list and audit reports. According to the quality information management representative plans process audit.。3.1、 产品审核：通
通过对产品审核是否符合技术文件、图纸、规范、标准、法规和顾客的要求，了解产品质量水平，并长期对产品质量水平进行跟踪监控和根据结果推论将来的情况。
By product auditing we find whether the products are according with technical documents drawing criterion，standard， rule of law and customer’s requirements. Thereby we find out quality level and monitor the quality level for a long time to deduce the state in the future.
2、范围/Applying scope本程序适用于LSCNJ生产的转向机。
The instruction（process） can be used to steering gears of LSCNJ.
3、术语和定义3.1、 产品审核：通过对少量产品或零件进行检验来对质量保证的有效性进行评定，用产品质量来确认质量能力。
Product audit: by checking out a few products or parts making assess to the validity of quality pledge. affirm the quality ability by quality of products.。
4、职责4.1、 管理者代表对产品审核总体负责，负责工作指导文件、产品审核计划、缺陷分级/检查表、审核报告等的审批工作，并根据产品质量能力信息，策划过程审核。
Manager representative take charge of the product audit in approving work instruction documents auditing plan defect classification and check list and audit reports. According to the quality information management representative plans process audit.。
4.2、 质量部顾客代表负责编制工作指导文件，策划产品审核计划、缺陷分级/检查表等，根据实际生产、交付状况对产品审核计划进行调整，并具体实施产品审核、编制审核报告、对产品审核中不符合项纠正措施的跟踪、落实，并根据QKZ数据趋势图，分析产品质量能力。产品审核资料保存、归档。
Customer representative take charge of making work instruction documents hatch products auditing plan ，defect classification and check list. According to the states of production and delivery Customer representative adjusts the auditing plan and implements products auditing making audit reports and check whether the corrective actions for the nonconformity have been
fulfilled or not. Then according to the QKZ trend chart Customer representative analyses product quality ability. Customer representative take charge of archiving the information of product audit.
4.1、 质量部经理负责工作指导文件、产品审核计划、缺陷分级/检查表、审核报告等的审核工作，以及审核中发现的不符合项的纠正措施的有效性评价，不符合项报的最终确认和关闭。同时对审核中发现的次要缺陷（顾客一般不会投诉）进行特殊放行批准（必要时由CTO批准）。
Quality manager take charge of auditing work instruction documents，products auditing plan，defect classification and check list and audit reports. Also quality control manager take charge of making the validity estimate of corrective actions which was found nonconformity in audit and finally validated and closed nonconformity report. At the same time make the special green light of the subordination defect which was found in audit.
4.2、 各相关部门应积极配合审核组的工作，针对审核中发现的不符合项查明原因、制定纠正措施、并按纠正措施计划实施整改。
Every correlated department should active cooperate auditing team’s work find out the reason of the nonconformity in audit make the corrective actions and put the corrective plan in practice.
5.1、 审核员资格要求/qualification required of auditor：
审核员必须独立于生产、检验部门公证的进行产品审核，能独立行使其职权，并具有审核员资格：
Auditor must independent of production and inspection department make product audit equity it can independent exertion their authority and have auditor qualification:
－了解产品审核的意义和目的
Find out purport and purpose of product audit.
－熟悉产品结构、性能、质量和使用条件
Know well the fabric capability quality and use condition of product.
－掌握测量技术方面的知识
In control of information of measure technique.
－统计、过程能力调查基础知识
Basic knowledge of investigating Stat and process capability .
－熟悉生产流程及各种相关文件
Know well the produce flow and all kinds of correlated documents.
－理解企业质量方针内容
Understand the quality course of the corporation.
－了解顾客的期望
Know customer`s expectation.
－电子数据处理基础知识
Basic knowledge of EDP.
－4年工作经验，其中包括2年质量领域经验
4 years work experience including 2 years quality field experience.
－所在国语言的说写能力
Speaking and writing ability of local country language.
5.2编制产品审核计划/Edit product audit plan
每年年初，顾客代表根据《生产计划》编制《产品审核计划》，经管理者代表批准后实施。
At the beginning of every year according to《production plan》customer representation edit 《product audit plan》 and put it in practice after manager representation approve .
产品审核计划应覆盖公司内用于销售的所有产品，如需要每半年修订一次，新产品可随时列入审核计划。针对以下情况，可适当增加产品审核的频次：
Product audit plan should include all the products used to sell in the company edit once
semiannually new products can write in audit plan at any moment. Aim at thereinafter instance can propriety add frequency of product audit :
a)产品批量较大或对公司比较重要
the batch of product quite big or quite important to the company.
b)产品质量水平下降；
product quality level decline.
c)顾客索赔及抱怨；
customer counterclaim and complain.
d)生产过程的异常；
production process abnormity.
e)强制降低成本；
forced to reduce the cost.
f)有关部门的委托。
commission of related department.
5.3 编制《产品审核缺陷分级/检查表》/edit defect classification and check list of product audit
审核员从顾客的角度出发，参考技术文件、图纸、规范/标准、法规、产品特性和顾客的要求等资料，编写《产品审核缺陷分级/检查表》（见附件1），经管理者代表审批后方可实施。
Auditor start off the customer`s point of view consult technical documents drawing criterion/standard rule of law product`s characteristic and customer`s requirement and so on edit 《defect classification and check list of product audit》（attachment 1） after manager representation examined and approved it can be actualize.
5.3.1 产品不合格分级缺陷分级/ product disqualification defect classification.
由于不同的缺陷和同缺陷不同的程度对产品质量的影响会有很大差别，进行产品缺陷分级，有利于提高审核的效能及对产品质量的综合评价。
Due to different defect and same defect different degree may make quite different affection to the quality of product make defect classification of product will be propitious to improve audit efficiency and synthetical opinion of quality.
a)产品缺陷分类的依据/the gist of product defect classification:
－对客户的安全性影响
The security influence to the client.
－对产品的功能特性的影响；
The influence of functional characteristic to the product.
－外观质量和包装质量对市场的影响；
The influence of appearance quality and pack quality to the product.
－对组织形象和信誉的影响；
The influence of organizational image and credit standing.
－对效益和成本的影响。
The influence of benefit and cost.
b)产品缺陷分为三级/defect of product was divided by three ranks:：
A级：关键缺陷
Grade A: Key defect
B级：主要缺陷
Grade B: Main defect
C级：次要缺陷
Grade C: Slight defect
c)根据产品缺陷严重性编制《产品审核缺陷分级/检查表》，缺陷权数分别为10、5、1。
According to the ponderance of product defect edit 《defect classification and check list of product audit》 the right number of defect is 10、5、1.
5.3.2对于不同的产品可对检测项目进行调整。检查的内容主要是产品的包装、外观、尺寸、标识、功能和性能等质量特性的检验。
Check item can be adjust for different products. the content of inspection mostly is about checkout quality characteristic of product such as pack appearance size sign function and capability.
5.4 产品审核实施/put product audit in practice
5.4.1 抽样方法/sample method
－产品审核所需产品应在合格成品存放区随机抽取；
Product wanted to product audit should keep in eligible finished product section take out stochastic.
－抽样数量应根据产品的特点、生产的批量、顾客要求和以往的经验确定，一般抽2～5件；
Sample amount should be ensured according to the characteristic of product batch of production customer`s requirement and previous experience generally take out 2~5 price.
－抽取的产品应是最近生产的合格产品。
The products which were taken out should be eligible product produced recently.
5.4.2 审核项目/audit item
— 产品特性曲线检查；
Product characteristics curve inspection;
—包装质量：数量、型号、包装质量、合格证及包装标识等；
Package quality: amount type package quality check out card pack sign and so on.
—外观检验：磕碰划伤，尖角毛刺，铸造缺陷等；
Check out appearance: damage nick burr cast defect and so on.
—标志标识：图纸要求的各类铸造标识和手工标识；
Sign: various of cast signs and handcraft signs which the drawing asked.
—尺寸检验：产品图纸规定的安装及重要特性；
Check out dimension: fixing and important characteristic which was regulated in product drawing.
—物理/机械性能：重量
Physics/mechanical capability: weight
5.4.3 现场审核/locale audit
a)对用作测试产品的量具、仪器仪表、检测试验设备的检定/校准情况进行检查，保证审核测试的准确性；
Checking out inspect/adjust instance of the measure apparatus check and test equipments which were used to testing product in order to ensure the veracity of audit test.
b)审核员按检查表对检查样本进行审核。审核结果要在现场与被审核部门意见达成一致，向被审核部门提出改进建议，以便被审核部门及时采取纠正措施并及时记录在检查表中；
Auditor audit the inspected swatch according to the check list. The auditing result should be managed opinion consistent with the area by audited in lacle auditor should advance upswing advice to the area by audited so that they can take corrective actions and noted it in check list in time.
c)在审核时由于当时的具体原因要把抽样所涉及的批次隔离，一直到审核结束；
In auditing due to idiographic reasons auditor must close off the group that sample involved all along the auditing was finished.
d)审核所抽取的样品，若重新使用则必须认真进行管理，防止混淆。要把样品恢复到抽样时的原始状态；
If the sample taken out in auditing were reused it must be managed earnest avoid confusion and the sample should be come backed original state before sample.
5.5 审核结果分析评定/analysis and assess the result of the auditing
5.5.1 计算及分析/count and analysis
根据审核结果，计算质量水平、质量指数并绘制质量水平趋势图以分析产品质量水平的升降，掌握产品质量水平状态和发展趋势。
According to the result of the auditing count the quality level and the quality index and protract the quality level current chart in order to analyse gradient of product quality level then hold the state and developmental current of product quality level.
a) 质量指数计算公式/the count formula of quality index:
QKZ＝100-所有缺陷加权后的缺陷点数/样品数量
QKZ=100－defect number of all defect after adding right/sample quantity
计算出的QKZ值越大，说明质量水平越高。LSCNJ公司产品审核的目标值为100，目标最低值为95，产品审核中凡出现A、B类缺陷或QKZ值低于95分，必须封存库存，采取改进措施。
If the value higher the quality level higher. The target value of LSCNJ company product audit is 100 the lowest target is 95 in product audit either A or B kind defect or QKZ value under 95 it must be sealed up the storage for keeping and take upswing actions.
b )绘制质量水平趋势图/protract current chart of quality level
为了反映各次审核的产品质量水平趋势，可绘制产品质量水平趋势图，以便及时发现异常，采取对策。
Auditor can protract current chart of product quality level for reflecting the product quality level current of every auditing in order to find abnormity in time and take measures.
5.5.2 编制产品审核结果报告/edit the result report of product audit
审核员编制《产品审核报告》，经管理者代表批准后，下发至相关部门。内容包括：
Auditor edit 《product audit report》 and discover it to the correlative department after the manager representation sanctioned. The content included:
a) 审核时间、地点、人员、被审核产品的型号、图纸更改号、测试台等。
Time place and personnel of audit product type by audited drawing version number batch product line and so on;
b) 审核结果；
Audit result;
c) 负责纠正措施项目的责任部门；
The duty department that take charge of the corrective actions item;
d) 质量水平QKZ值及趋势；
QKZ value and Trends;
e) 分发部门
Distribute department
5.6 缺陷的处置及整改措施/treatment of defect and corrective actions
5.6.1 相关部门按照下发的《产品审核报告》，针对质量缺陷进行原因分析，制定纠正措施.
Correlative department according to the 《product audit report》 aim at quality defect to analyse the reasons institute corrective actions.
a) 若发现A类缺陷，应责成有关检验人员和制造部门进行100%的挑拣，并立即制定整改措施，对已发运至顾客的产品进行召回或向顾客反馈信息。
If the auditor find the A kind defect auditor should charge related check personnel and making department to choose 100% and institute corrective actions immediately recall the products which were delivered to customer or feedback information to customer.
b) 若发现B类缺陷，对该批产品进行100%检验，并对有缺陷的产品进行返修。
If B kind was found auditor should check this batch 100% and repair the defect products.
c) 若发现C类缺陷，对有缺陷的产品进行返修，该批产品作特殊放行处理。
If C kind was found auditor should return repair the defect products. This batch of products should be treatment in special discharged.
5.6.2 纠正措施的实施：纠正措施应在计划的实施期限完成。如发生不能按期完成需向管理者代表说明原因，请求延期。批准后应修改措施计划。
Put corrective actions in practice: corrective actions should be finished on time . If it wasn’t finished on time responsibility should explain the reason to the manager representative and deliver new schedule. After authorized action plan should be updated accordingly.
5.6.3质量部对纠正措施有效性进行确认。
Quality department affirm the validity of corrective actions.
5.7 审核记录与存档/note the audit and keep it in the archives
每次产品审核结束后，顾客代表汇总所有审核记录、产品审核报告、措施整改资料等进行归档，存档期限为20年。
Every time after product audit customer representation collect all the audit notes product audit report corrective actions information and so on to pigeonhole keep in the archives for 20 years.
6、附件：无
8、引用文件8.1、 内部审核程序
9、记录表单9.1、 R.WI.M2.02.01产品审核计划
9.2、 R.WI.M2.02.02产品审核缺陷分级/检查表
9.3、 R.WI.M2.02.03 产品审核报告
